Effective Date: 1/30/2025

Contact Information:

R Kevin Robins Insurance Agency

Address
1930 S Alma School Rd Ste D106, Mesa ,AZ 85210

Telephone
(480) 926-1770

Message
Contact Us

1. Introduction

Kevin R Robins Insurance Agency is committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with The Campaign Registry (TCR) requirements when you register and use our services to send and receive text messages.
The R Kevin Robins Insurance Agency will utilize SMS to send conversational messages, status updates, appointment reminders and bill reminders. The purpose of these messages is to ensure effective communication with clients regarding their appointments, order statuses, and other relevant updates. This campaign is designed to provide timely information and enhance the overall customer experience through clear and concise messaging.

2. Consent

By using our Site users agree that they consent to:

1. The conditions set out in this Privacy Policy;
2. The collection, use, and retention of the data listed in this Privacy Policy.

By texting R Kevin Robins Insurance Agency at (480) 926-1770 you agree to receive Conversational and Notifications messages from R Kevin Robins Insurance Agency in reply to your inquiries. Reply STOP to opt-out; Reply HELP or INFO for support; Message & data rates may apply; Messaging frequency may vary. Visit Privacy Policy to see our privacy policy and Terms of Service for our Terms of Service.”

3. Information We Collect

We may collect the following types of information when you perform certain functions on our site:

• Personal Information: Name, email address, phone number, and any other information you provide during registration.
• Usage Data: Details of the messages sent and received, including content, timestamps, and recipient phone numbers.
• Technical Data: None

Some information which may include cookies, third party tracking technologies and logs, may automatically be collected when visiting our website.

4. How We Use Your Information

We use the information collected for the following purposes:

• Service Provision: To enable you to send and receive text messages via our platform to service your insurance policy with us.
• Compliance: To comply with TCR requirements and other legal obligations.
• Customer Support: To assist you with any inquiries or issues you may have with your insurance policy.
• Analytics: To analyze usage patterns and improve our services.

5. Information on the types of messages the recipient can expect to receive.

For example:

• Updates regarding your insurance policy status.
• Billing Notices and Reminders.
• Proof of Insurance.
• Policy related information requested
• Replies to Inquiries

6. Information Sharing and Disclosure

We may share your information with the following parties:

• TCR: To fulfill regulatory requirements and ensure compliance.
• Service Providers: Third-party vendors who assist us in providing our services.
• Legal Authorities: If required by law or to protect our legal rights.

7. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.

9. Children

The minimum age to use our website is 16 years of age. We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer via mail, message or phone.

10. Your Rights

You have the following rights regarding your personal information:

• Access: To request access to the personal information we hold about you.
• Correction: To request correction of any inaccurate or incomplete information.
• Deletion: To request deletion of your personal information, subject to legal obligations.
• Opt-Out: To opt-out of receiving marketing communications from us text or reply STOP to (480) 926-1770. to stop receiving messages from R Kevin Robins Insurance Agency

To make use of your rights, please contact our privacy officer via mail, message or phone.

11. Standard messaging disclosures

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Kevin R Robins Insurance Agency. This includes SMS messages for appointment scheduling, appointment reminders, bill reminders, proof of insurance, billing notifications and other messages related to servicing your policy. Our SMS service will not be used for marketing purposes.

• Messaging frequency may vary.
• Message and data rates may apply.
• You can opt out at any time by Replying or texting "STOP" to (480) 926-1770, to stop receiving SMS messages from R Kevin Robins Insurance Agency
• For assistance, text "HELP", "INFO" to (480) 926-1770 or visit our Privacy Policy and Terms of Service.

12. How to Opt-Out of SMS, Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below: To stop receiving messages, reply with STOP to (480) 926-1770 at any time.

13. How to Opt-in

To OPT in, Text JOIN to (480) 926-1770 at any time. Note:

• Message frequency varies.
• Include data rates notice: Message and data rates may
• For help, reply with HELP or INFO to (480) 926-1770
• Reply or Text STOP to (480) 926-1770 at any time, to Opt-out of receiving text messages.

12. How to Opt-Out of SMS, Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below: To opt out at any time, reply STOP to (480) 926-1770 at any time.

14. Changes to This Privacy Policy and Terms of Service

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via mail, message or phone.